Why Customers Choose Us

Wolf Bros is not your typical jewellery store.  We are so much more.  We have been around for more than 112 years and strive to provide our customers with a unique jewellery shopping experience.

We know how hard it can be to choose and purchase the perfect item of jewellery – as a gift for yourself or a loved one – and we strive to be a part of this process.

  • We are a family-run, owner-managed and have a trusted relationship with our reputable suppliers as well as our loyal and new customers.  We offer personalised after-sales service and ongoing support with all jewellery and watches that leave our stores.

Customer satisfaction is our guarantee.

  1. We also offer a personalised viewing service on all our jewellery, diamonds and watches at any of our branches.  We can arrange specific diamond viewing within 24 hours at a branch closest to you, and general jewellery viewing with no obligation attached.
  2. Designing unique pieces of jewellery is our forte.  We are more than happy for customers to bring in ideas of their own where we can brainstorm, sketch and ultimate craft the perfect piece of personal adornment for you.
  3. Have an old piece of jewellery that you would like to modernise, redesign or refurbish using the existing materials?  We are the right people to come to.
  4. We also offer repair and engraving services of the highest standards.
  5. We manufacture in house ensuring the highest standards of workmanship and guaranteed customer satisfaction.  Our goldsmiths are all employed by Wolf Bros to ensure these standards and the passion that our company holds.
  6. Wolf Bros never turns a customer away.  If you are not 100% satisfied our open door policy means that we will do whatever we can, within reason, to alter, change or re-craft to ensure that you are.
  7. All our jewellery is sold with certification and valuations for insurance purposes.

We are a long standing member of the Jewellery Council of South Africa.

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